A digital landline offers an organization a recognisable UK enterprise quantity whereas routing calls via cell and desktop apps, present telephones or a wider cloud cellphone system.
That flexibility issues as a enterprise grows. New starters will be added with out putting in one other bodily line, hybrid groups can reply the identical firm quantity from totally different areas, and calls will be routed to the precise particular person or division.
The transfer away from the general public switched phone community (PSTN) makes this a well timed determination, too. BT plans to retire the previous landline community used over Openreach by 31 January 2027. You continue to have loads of time be sure you an acceptable various in place. And listed below are
The very best digital landline suppliers at a look
Costs and product info checked on 21 September 2026. Introductory costs might exclude quantity rental, {hardware}, worldwide calls, premium options and set up. Ask every supplier for a like-for-like quote primarily based in your consumer rely and name sample.
1. Digital Landline
Pricing
Native and nationwide digital numbers: from £4.50 a month together with VAT
0207 and 0208 London digital numbers: from £12.50 a month together with VAT
0800 freephone digital numbers: from £11.95 a month together with VAT
Landline eSIM: from £12.95 a month for native and nationwide numbers, or £18.95 for London numbers, together with VAT
Workplace Lite: £6.95 per consumer a month excluding VAT
Workplace Full: £9.95 per consumer a month excluding VAT
Name Centre: £14.95 per consumer a month excluding VAT
Digital Landline takes the highest spot due to its reasonably priced costs and unbelievable vary of options.
An area or nationwide digital quantity begins at simply £4.50 a month together with VAT. Calls will be answered via the supplier’s app, and an present quantity will be ported throughout. The rolling 30-day association additionally offers you extra flexibility than an extended fastened contract.
When that you must add extensions, you possibly can transfer to its multi-user Workplace system, which begins at £6.95 per consumer a month excluding VAT. Relying on the plan, this provides options comparable to an auto-attendant, name queues, time-based routing, name recording, reporting and desktop in addition to cell apps. The system can help groups starting from two customers to greater than 100.
Key options
UK native, nationwide and freephone quantity choices
Cell and desktop apps
Quantity porting and a 30-day minimal time period
Multi-user plans with IVR, queues, recording and reporting, relying on tier
UK-based help
2. RingCentral
Pricing for two–19 customers
Necessities: £7.99 per consumer a month when paid yearly, or £12.99 with month-to-month billing
Commonplace: £14.99 per consumer a month when paid yearly, or £18.99 with month-to-month billing
Premium: £19.99 per consumer a month when paid yearly, or £23.99 with month-to-month billing
Final: £24.99 per consumer a month when paid yearly, or £28.99 with month-to-month billing
RingCentral is a broader unified communications platform relatively than a fundamental call-forwarding service. It combines enterprise calling, messaging, video conferences and on-line fax into one system, with central administration for customers and areas.
It’s a notably good answer for a rising enterprise with a number of places of work, a proper IT perform or software program that should change information with the cellphone system. RingCentral advertises greater than 500 integrations, together with Salesforce, Microsoft Groups, Google Workspace and Zendesk. It additionally helps operations in additional than 100 nations and affords a 99.999 per cent availability dedication for eligible companies.
For a enterprise with two to 19 customers, Necessities begins on the equal of £7.99 per consumer a month with annual billing, whereas the extra succesful Premium plan begins at £19.99. Bigger companies ought to choose their precise consumer band earlier than evaluating prices.
Key options
Cloud calling, messaging, video and fax
Central consumer and multi-site administration
Greater than 500 integrations
Name queues, analytics and AI-assisted workflows
Worldwide deployment choices
3. Clear Enterprise
Pricing
Clear Enterprise Digital Voice: contact the supplier for a tailor-made quote
Inclusive calls and name bundles: priced in response to the organisation’s necessities
Clear Enterprise Digital Voice combines desk-phone familiarity with a cell app. A consumer can transfer a stay name between units and entry the identical voicemail from both, which might make hybrid working much less disruptive for groups accustomed to a traditional workplace cellphone.
The corporate tailors its inclusive name package deal round your wants relatively than publishing a regular month-to-month value. It could present a brand new quantity or port an present one. This tailor-made strategy may go well with a rising firm that values extra bespoke help with its swap. Eligible prospects might also obtain a contribution of as much as £300 in the direction of an early termination cost from their earlier provider, topic to Clear Enterprise’s phrases and proof of the cost.
Key options
Desk cellphone and cell app
Transfer an lively name between units
Shared voicemail throughout desk and cell
New numbers and quantity porting
Tailor-made inclusive name packages
4. Vonage
Pricing
Specific: £10 per consumer a month excluding VAT
Core: £15 per consumer a month excluding VAT
Max: £25 per consumer a month excluding VAT
Vonage Enterprise Communications has three tiers. Specific prices £10 per consumer a month excluding VAT, and features a enterprise landline quantity, limitless inbound calls, a desktop app and greater than 30 calling options. Core prices £15 and provides limitless outbound calling, CRM integrations and Microsoft Groups compatibility. Max prices £25 and provides a enterprise cell quantity via an eSIM, limitless SMS and WhatsApp Enterprise-ready functionality.
That construction makes it simpler to match options to totally different levels of development. Vonage additionally affords World Numbers in additional than 96 nations, whereas its managed world service covers 15 nations. A enterprise opening abroad gross sales or help operations can subsequently add native numbers whereas retaining central management.
Key options
Three revealed UK value tiers
Greater than 30 calling options from the entry plan
CRM and Microsoft Groups connectivity on eligible plans
Enterprise cell and messaging options on Max
Worldwide numbers in additional than 96 nations
5. Yay.com
Pricing
Core: £4.50 per consumer a month excluding VAT when paid yearly
Commonplace: £11.99 per consumer a month excluding VAT when paid yearly
Premium: £20.99 per consumer a month excluding VAT when paid yearly
Yay.com affords a sizeable set of cloud telephony instruments. Its Core, Commonplace and Premium plans are aimed respectively at smaller organisations, rising groups and companies with extra superior necessities. Prospects also can pay yearly for a saving of as much as 25 per cent.
The supplier affords cell, desktop and browser calling, in addition to name routing, IVR menus, queues and recording. Extra superior plans add capabilities comparable to CRM integrations, webhooks, an API, single sign-on and AI-generated transcripts or summaries. That makes Yay.com an fascinating center floor if your small business needs extra management than easy forwarding with out signing an extended contract.
Costs can range with consumer numbers, phone numbers and chosen options, so consumers ought to reproduce their proposed set-up within the firm’s stay configurator earlier than evaluating the ultimate month-to-month price.
Key options
Month-to-month service with no set up or cancellation price
Cell, desktop and browser apps
IVR, queues, routing and recording
API, webhooks and CRM integrations on eligible plans
Annual cost low cost of as much as 25 per cent
6. bOnline
Pricing
Starter: £7 per consumer a month excluding VAT
Limitless Calling: £13.95 per consumer a month excluding VAT
AI For Enterprise Calls: £19.95 per consumer a month excluding VAT
bOnline is aimed squarely at small companies. Its Starter plan is listed at £7 per consumer a month excluding VAT, with greater than 40 options, limitless inbound calls and 100 outbound UK landline minutes. Limitless Calling is £13.95 per consumer a month excluding VAT. The £19.95 AI For Enterprise Calls plan provides recording, transcription, summaries and follow-up actions. Desk telephones are appropriate with the service and might also be obtainable via separate bundles or promotions.
The service consists of cell and desktop apps and might join with Microsoft and Google instruments on eligible packages. CRM integration is on the market as a paid add-on. This provides a small crew a considerable calling function set at a comparatively low entry value, though the 12- or 24-month dedication is much less versatile than the rolling choices provided by some rivals.
Key options
Entry plan from £7 per consumer a month excluding VAT
Greater than 40 calling options
Limitless inbound calls
Cell and desktop apps
Microsoft, Google and non-compulsory CRM connectivity
How to decide on a digital landline as your small business grows
The bottom beginning value is just one a part of the choice. Earlier than signing, contemplate:
The total month-to-month price
Depend each one who wants an extension, then add quantity rental, name bundles, handsets, recording, analytics, integrations and worldwide utilization. A low marketed value is likely to be much less aggressive as soon as important add-ons are included.
Quantity porting and the changeover plan
Ask whether or not your present quantity will be retained, how lengthy the port is anticipated to take and what occurs to calls in the course of the switch. Don’t cancel the previous service till the supplier confirms the right course of.
The following stage, not simply at the moment
Examine whether or not the service can add departments, ring teams, abroad numbers and CRM workflows with out one other migration. And whether or not directors can provision and take away customers with out opening a help ticket.
Web and energy resilience
Digital cellphone companies depend on energy and connectivity. Determine how calls needs to be dealt with throughout an outage and whether or not key employees want cell failover, an uninterruptible energy provide or one other backup route. Openreach additionally advises companies to test alarms, cost terminals, elevate telephones and different gear hooked up to an previous line earlier than migration.
Contract phrases and help
Quick commitments provide flexibility, whereas longer contracts might safe a reduction. In both case, take a look at help hours, response targets, renewal provisions and exit expenses as carefully because the function checklist.
Verdict
Digital Landline is our best choice for many rising companies as a result of it affords a reasonable single-number service and a sensible route right into a fuller multi-user cellphone system. Its 30-day minimal additionally reduces the chance of committing earlier than the corporate is aware of precisely what it wants.
Different suppliers is likely to be higher for extra particular development plans. RingCentral is stronger for a multi-site organisation that wants in depth integrations and central controls. Clear Enterprise fits an organization that desires a extra assisted migration and tailor-made package deal. Vonage stands out for worldwide enlargement, Yay.com for configurable instruments and not using a lengthy contract, and bOnline for a low-cost function bundle the place a hard and fast time period is appropriate.
Whichever supplier makes the shortlist, request a quote on your anticipated crew dimension in addition to at the moment’s headcount. The best system ought to help the subsequent part of development with out making the enterprise pay early for options it might by no means use.
