Consumers have been left dissatisfied and demanding refunds after receiving poor high quality flowers by means of the publish for Valentine’s Day.
Varied suppliers got here below hearth from disgruntled romantics, who shared pictures of their ‘half lifeless’ and wilted bouquets on social media.
Others complained of flowers wanting matted quickly after being purchased, or of some stems missing any petals in any respect.
A Moonpig buyer wrote on X the night time earlier than Valentine’s Day: ‘I ordered a card and flowers that arrived at present for valentine’s day and the flowers are brown and dying I am very dissatisfied, I paid some huge cash for one thing so poor high quality.’
This was accompanied by pictures of pink roses with browned and shriveled petals.
They complained about having tried to contact the corporate to rectify the scenario, solely to search out the shopper telephone line had closed at 6pm.
Thomas Hughes additionally reported a disappointing expertise with Moonpig flowers.
He wrote: ‘Moonpig flowers are terrible! Bough them for Valentine’s Day and so they’re delivered half lifeless. Will not be doing that once more!’
One buyer ordered a bouquet of pink roses from Moonpig, however was unimpressed with their situation
Thomas Hughes additionally reported a detrimental expertise with Moonpig’s flower supply service
This Tesco shopper felt the flowers regarded extra matted than they need to do after 48 hours
Angie was ‘very dissatisfied’ with a bunch of purple flowers she purchased the day earlier than Valentine’s Day
Someone who purchased a bunch of crimson and yellow flowers from Tesco requested: ‘Do these flowers look acceptable for one thing bought on Friday (48 hours at residence).’
An Aldi buyer was equally annoyed and wrote on the morning of Valentine’s Day: ‘Very dissatisfied in these flowers purchases yesterday.’
They revealed that 4 flower heads had dropped off as they opened up the bundle, and {that a} day later some have been wanting ‘half lifeless’.
M&S obtained numerous complaints on-line concerning the high quality of flowers delivered by means of doorways.
A buyer referred to as Will Mackenzie mentioned: ‘The £40 flowers I ordered from you for Valentine’s are rotten. Each single flower and eucalyptus leaf within the bouquet is dying.’
He added: ‘How might anybody take a look at this number of flowers and step again and suppose “Yep, that appears good”? Can I’ve my a refund?’
One other X person took purpose at M&S flowers, however on this case ones that had been bought in retailer.
They wrote: ‘Good afternoon. We’re not often M&S consumers however we popped into your Stevenage retailer at present to seize a Valentine’s meal.
Mr Mackenzie took a video of the bunch of flowers to show his level
This M&S buyer purchased a bouquet of brief stem roses, however felt weren’t contemporary sufficient
Mr Trodd wished to convey to M&S’s consideration three stems with out flower heads he discovered
‘We additionally grabbed some roses for my spouse. She was actually dissatisfied to search out they weren’t very contemporary and several other stems have been damaged. Not good!’
Nick Trodd purchased some ‘very costly’ flowers from M&S, however discovered that three of the stems didn’t have any flowerheads on.
He wrote: ‘I wished to offer you this suggestions in your website however couldn’t discover an electronic mail tackle.
‘No biggie however I used to be dissatisfied to search out three deadheads among the many flowers. For the worth I anticipated higher.’
Moonpig advised the Each day Mail: ‘At Moonpig we attempt for the best high quality of service and customary of flowers. We’re dissatisfied that our ordinary excessive requirements weren’t met on the event shared right here.
‘Our devoted buyer group work actually exhausting to rectify errors as swiftly as we will and we encourage anybody who would not obtain excellent stems to contact us straight.’
Tesco, Aldi, and M&S have been additionally approached for remark.
